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We have recently lost the ability to play .mov files in Blackboard courses using IE8. We are on a MH 9.1 Learn system with SP6. It appears that the issue began when SP6 was installed. The problem is that when a .mov file is placed in the course as a video file, the Quicktime icon appears with a ? superimposed...
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Hi there, Unfortunately, the current Blackboard SCORM player does not support 2004 4th edition. If you can, stick to the 3rd addition or lower for now. I have some good news as an addendum though -- Blackboard Learn, 9.1 SP6 will support the 4th edition! With that in mind, I recommend you look into upgrading...