Hi there, Unfortunately we can't help you figure out your user name and password. Please contact your school's HelpDesk to reset it for you so you can login. We don't have access to that information here. Sahar

Hi Rich, Take a look at this thread that Dr. C Mike Zimmerman posted on this. http://discussions.blackboard.com/forums/p/48193/147179.aspx#147179 Sahar