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Installation of 9.1 SP9 failed at step 5

After having several problems with our server we had the server re-imaged. I got it back and got it all set up and ready to install Blackboard. I have tried to install Blackboard twice with the same result. The install fails at step 5. Here is the install log of step 5. -install-step-5: [echo] [2012...

Posted to System Administrators (IT Pros) (Forum) by Clay Threlkeld on 14 Aug 2012

SIS Integration Framework, flat files and complete refresh

Hello all, I have been working with the SIS Integration for a little over a month now. We have a Banner SIS, and at first I tried an XML based integration. I was partially successful, but then we upgraded to SP8, and I started all over with the flat file format. Although I really like the GUI based "Snapshot"...

Posted to System Administrators (IT Pros) (Forum) by Patrice Bruneau on 31 May 2012

Re: Symposium Live Building Block problem

I just wanted to add my own cautionary note to this fix. If you go with the "switch to the original default language pack" option, make sure you haven't set your own USER language pack to be the still malformed custom language pack. Because then you will end up assuming you still have a...

Posted to System Administrators (IT Pros) (Forum) by David Gray on 4 Jun 2011

Statistic Tracking not working in Bb 8

Hello, We are running Blackboard Learning System - Basic Edition 8.0, and our statistics tracking has not worked since we upgraded from 7.3. How can this feature be enabled? Thank you.

Posted to System Administrators (IT Pros) (Forum) by dboyer on 15 Feb 2011

Learn 9.1 on Windows IIS 7.5 64-bit

I have done a clean install of Bb Learn 9.1 in a 64-bit windows environment. I do not get any errors. T I now get HTTP Error 403.14 "A default document is not configured for the requested URL, and directory browsing is not enabled on the server." For whatever reason the tomcat data is not getting...

Posted to System Administrators (IT Pros) (Forum) by Kyle Charron on 22 Apr 2010

Session switching - same session_id used by multiple users

We're aware of a very few incidents for our Blackboard AS v.8 Learning System in which one or both of two users at different locations "become" the other user -- they see a different person's name wherever Blackboard displays your name, and they see links to the other user's courses...

Posted to System Administrators (IT Pros) (Forum) by George Gaudette on 30 Mar 2010

Administrative Roles

I already posted this in the Faculty and Designers forum, so disregard if you've already read. I have been recently hired as an Instructional Designer at my university and I just got my Blackboard account set up. I have been set up as a "Learning Environment Administrator" but I am hard...

Posted to System Administrators (IT Pros) (Forum) by Sean Schupbach on 26 Feb 2010