Hello Dr. C. I wanted to know how I would go about removing any work I have contributed to the Global Reference Database. I cannot contact my local institution because I know they are not solely in charge of the maintenance of the database, and I'm not sure who exactly is. Could you point me in the...

I've read guidance for changing session timeout through modifying the web.xml file located at blackboard/webapps/assessment/WEB_INF directory. I've done that, restarted services with no luck. I'm not getting timed-out at all. Then, I started reading some of these posts and maybe that's...

Hi can anyone help. I logged onto Blackboard, then clicked My Courses. In here down the left hand side is a navigation pane that has pages such as Announcements, My Grades...etc However I accidentally clicked a left arrow which minised this pane. Now all I can see is the initial annoucements screen and...

Hi there! I am in a situation where I need to some how retrieve past e-mails and other information from a class I recently took. My class is not on my Blackboard homepage anymore and I need these documents to Appeal a grade I received from a specific teacher. I tried to contact Blackboard Support but...

For a (very) brief period, I was able to use Firefox when working on my online classes. Unfortunately, it stopped once Firefox v. 11 came out. Now every time I try using Firefox, I get a check browser error message saying I'm using Firefox 1.X and it's unsupported. When I use Firefox, I am unable...