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User error or Quiz error?

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Top 500 Contributor
7 Posts
Michelle Thayer posted on 7 Oct 2010 12:24 PM

We use CE 6 (what was webct 6).

We have students saying that they entered an answer but it wouldn't save. The system prevents students from not giving an answer and hitting the save answer button and students can only submit questions without an answer at the end and there is an warning. However when I look at the student's log it look like they did try to save the answer. This happened for questions 10 and 15...these answers do list the last action as them being saved (and you can't save blank answers) but the answers for these 2 questions do not show up on the submitted assessment. Any ideas? Thanks!

 

October 4, 2010 6:41 PM   Assessment started   00:00  00:00 
October 4, 2010 6:41 PM   Question 1 displayed   00:00  00:00 
October 4, 2010 6:42 PM   Saved question 1   01:05  01:04 
October 4, 2010 6:42 PM   Question 2 displayed   01:05  00:00 
October 4, 2010 6:43 PM   Saved question 2   02:14  01:08 
October 4, 2010 6:43 PM   Question 3 displayed   02:14  00:00 
October 4, 2010 6:43 PM   Saved question 3   02:42  00:27 
October 4, 2010 6:43 PM   Question 4 displayed   02:42  00:00 
October 4, 2010 6:44 PM   Saved question 4   03:30  00:48 
October 4, 2010 6:44 PM   Question 5 displayed   03:30  00:00 
October 4, 2010 6:45 PM   Saved question 5   04:32  01:02 
October 4, 2010 6:45 PM   Question 6 displayed   04:32  00:00 
October 4, 2010 6:47 PM   Saved question 6   06:16  01:43 
October 4, 2010 6:47 PM   Question 7 displayed   06:16  00:00 
October 4, 2010 6:49 PM   Saved question 7   08:32  02:15 
October 4, 2010 6:49 PM   Question 8 displayed   08:32  00:00 
October 4, 2010 6:50 PM   Saved question 8   09:21  00:48 
October 4, 2010 6:50 PM   Question 9 displayed   09:21  00:00 
October 4, 2010 6:51 PM   Saved question 9   10:12  00:50 
October 4, 2010 6:51 PM   Question 10 displayed   10:12  00:00 
October 4, 2010 6:53 PM   Question 11 displayed   12:16  02:03 
October 4, 2010 6:54 PM   Saved question 11   13:31  01:15 
October 4, 2010 6:54 PM   Question 12 displayed   13:31  00:00 
October 4, 2010 6:54 PM   Saved question 12   13:39  00:07 
October 4, 2010 6:54 PM   Question 13 displayed   13:39  00:00 
October 4, 2010 6:55 PM   Saved question 13   14:25  00:46 
October 4, 2010 6:55 PM   Question 14 displayed   14:25  00:00 
October 4, 2010 6:56 PM   Saved question 14   15:00  00:34 
October 4, 2010 6:56 PM   Question 15 displayed   15:01  00:00 
October 4, 2010 6:59 PM   Question 16 displayed   18:10  03:09 
October 4, 2010 7:05 PM   Saved question 16   24:34  06:23 
October 4, 2010 7:05 PM   Question 16 displayed   24:34  00:00 
October 4, 2010 7:05 PM   Saved question 16   24:35  00:01 
October 4, 2010 7:05 PM   Question 16 displayed   24:36  00:00 
October 4, 2010 7:05 PM   Question 10 displayed   24:40  00:03 
October 4, 2010 7:05 PM   Saved question 10   24:41  00:01 
October 4, 2010 7:05 PM   Question 11 displayed   24:41  00:00 
October 4, 2010 7:05 PM   Question 15 displayed   24:42  00:01 
October 4, 2010 7:05 PM   Saved question 15   24:44  00:01 
October 4, 2010 7:05 PM   Question 16 displayed   24:44  00:00 
October 4, 2010 7:05 PM   Question 10 displayed   24:51  00:07 
October 4, 2010 7:06 PM   Saved question 10   24:53  00:01 
October 4, 2010 7:06 PM   Question 11 displayed   24:53  00:00 
October 4, 2010 7:06 PM   Question 15 displayed   24:55  00:01 
October 4, 2010 7:06 PM   Saved question 15   24:56  00:01 
October 4, 2010 7:06 PM   Question 16 displayed   24:56  00:00 
October 4, 2010 7:06 PM   Assessment submitted   25:02  00:05 

All Replies

Top 10 Contributor
163 Posts

Michelle

I have not seen this issue before but you may want to check and see if these two questions have any special characters in either the question titles or in the question answer.

I have seen special characters cause issues in either place in a quiz question.

Harold

Top 500 Contributor
7 Posts

Thanks. Here is basically what the questions looked like. I didn't see anything that should effect it.

Here is one question title Test 2 T/F #4

The question looks like this (but has been changed)

Question

Phil  wins a contest and says "I won!" This is an example of someone who won.

 

a t/f question

HTML was check but not used. There were other students who took it without issue.

 

 

Not Ranked
2 Posts

Characters such as # and & in titles can sometimes cause strange things to happen.

Top 500 Contributor
7 Posts

The questions did work for other students. I guess im trying to figure if it was possible that the student did something to make this happen so we can tell tell students to do or not do something to make sure it doesn't happen again. Or that if it it is the test or the question or the system if there is a way to prevent it. thanks.

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