I have been successfully teaching and using Blackboard on my Macbook Pro for over a year. Recently, I replaced the hard drive, which is now using Snow Leopard. My previous hard drive's O.S. was Leopard.
Since this change, I am unable to 'enable html' when I am writing assignments. I can click on the enable button, but I get a red 'error' icon.
I should add that I can no longer upload files from my computer using Java Applet even though I have run the tests and my computer has everything up to date.
I understand that this is most obviously related to the new O.S., but is there a way around this? I actually get the same error message with Firefox. When I click my preferences in Safari, I have enabled plug-ins, java, and java script and disabled pop-ups. I tried downloading Flock browser, but it did not even show an 'enable html' button on the create assignments page.
Is there anything I can do to get this working again?
Can you clarify for us the specific version of Blackboard at your institution? Some of your descriptions of problems give indications it is Blackboard "WebCT" Vista/Campus Edition and not Blackboard Learning Systems or Blackboard Learn.
As a quick check, Blackboard LS/Learn has a graphical logout button in the top centre of the browser window. Usually the specific version can be found at the bottom of the login page, the Announcements page or Control Panel page (pre-Bb Learn 9.x). Click on the "Blackboard Academic Systems" link to get the exact version.
For Blackboard "WebCT" Vista/Campus Edition, look for a text-based logout link in the upper right corner of the browser. There should also be a link to "Check Browser". If you run the Browser Checker, the specific version will appear in the upper right corner of the pop-up Browser Checker window.
Many of us are running the latest version of Snow Leopard and Safari 5.0.1 with no problem accessing Blackboard LS 8.0/Learn 9.x or Blackboard Vista 4-8/Campus Edition 6-8, so we think it's still a setup issue with your system.
Are you running additional security software even though Macs usually do not require additional security software like Windows. If so, you might relax any settings to "medium" and add your institution's Blackboard server address as a "trusted site" in any security software.
Hope this helps...
© Blackboard, Inc.