I am in a Vista-using class which starts tomorrow. Our practice assignment is due tomorrow, wherein we are supposed to upload an attachment to make sure we can do it. However, when I click on the 'Upload Attachment' button, it brings me to the My Files dialog box, which has no files in it (since I haven't uploaded any) and does not appear to give me the option to add any. I've tried several times and don't know what to do. I have tested it via the discussion boards and the same thing happens. I am using Firefox on a Mac.
Does anyone have any idea for what I can do to get it to work? Thank you!
I figured it out by trying a different browser. For some reason the Java graphic for 'My Computer' is invisible on Firefox, at least on my computer, even after I turned off my security software. But the link is still there despite the invisibility, so I can click on the space where the graphic is supposed to appear and upload files.
I'm leaving this post up in case anyone else encounters the same problem, or in case someone wants to investigate why a Java graphic might be invisible in Firefox on Macs. Thanks for reading my posts.
Hi Liz,
Can you tell us which version of FireFox and Mac OS X is on your system? At this time, FireFox 3.6 is considered "unsupported" for most versions of Blackboard Vista. It will help to also know the version of Blackboard Vista by clicking on "Check Browser" where you will see the Blackboard Vista version listed in the upper right corner of the Browser Checker window. Blackboard Vista 8.0.3 with Hotfix 1 is the only version that supports FireFox 3.5.
At this time, it may be best to downgrade to FireFox 3.0 or use Safari 4.0.3+.
Cheers,
Bob
Sure. I am on the latest Firefox (3.6) and am running Snow Leopard. It was by switching to Safari that I figured out the problem (as I detailed in my response to myself), so perhaps I should just use Safari for my course. The documentation at Boston University's Vista help page says that Firefox 3.6 is supported, so I didn't think of it as a problem initially. Perhaps I should contact them encouraging them to tell Mac users to use Safari if possible.