I am using the GeorgiaView version of the software through Georgia Southern University. I logon through the my.GeorgiaSouthern.edu website first before entering GeorgiaVIew. When my university portal times out due to what it thinks is inactivity, then that affects GeorgiaVIew as well. Is there a way to prevent GeorgiaView from timing out?
Dr C does not have access to individual campuses procedures. You might try Georgia Southern's help desk at 1.800.679.6801.
I am involved in managing GeorgiaVIEW for the entire state of Georgia and will contact someone at Georgia Southern who may be able to help you.
Georgia State University
Is this new behavior after Dec14th?
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