Lindy Foster posted on 2 Aug 2012 10:48 AM

rated by 0 users

I'm trying to manually archive an organization site in our BB 9.1 SP5, and get the error:

Fatal: Unable to perform necessary package cleanup

The log file for the archive says:

Aug 1, 2012 1:09:01 PM - Fatal: Unable to perform necessary package cleanup.
Aug 1, 2012 1:09:01 PM - Debug: blackboard.apps.cx.papi.PackageException: Unable to perform necessary package cleanup.
        at blackboard.apps.cx.bb.Bb6PackageWriter.cleanup(Bb6PackageWriter.java:159)
        at blackboard.apps.cx.bb.BbPackageWriterSupport.cleanup(BbPackageWriterSupport.java:132)
        at blackboard.apps.cx.papi.CxPackage.cleanupExport(CxPackage.java:1029)
        at blackboard.apps.cx.papi.CxPackage.cleanup(CxPackage.java:223)
        at blackboard.apps.cx.Exporter.execute(Exporter.java:239)
        at blackboard.apps.cx.Cx.invoke(Cx.java:369)
        at blackboard.apps.cx.CxQueuedOperation.execute(CxQueuedOperation.java:88)
        at blackboard.platform.queue.QueuedTaskManager.processTask(QueuedTaskManager.java:350)
        at blackboard.platform.queue.QueuedTaskManager.access$500(QueuedTaskManager.java:74)
        at blackboard.platform.queue.QueuedTaskManager$WorkerThread.run(QueuedTaskManager.java:669)
Caused by: blackboard.apps.cx.manifest.ManifestException: The character '
                                                                         ' is an invalid XML character
        at blackboard.apps.cx.bb.manifest.BbManifestWriter.write(BbManifestWriter.java:166)
        at blackboard.apps.cx.bb.manifest.BbManifestWriter.write(BbManifestWriter.java:78)
        at blackboard.apps.cx.bb.Bb6PackageWriter.cleanup(Bb6PackageWriter.java:154)
        ... 9 more

The line above "Caused by:... The character ' ' is an invalid XML character" seems like it should be helpful, but I don't know what the character is or where to find it.

Any suggestions?