Blackboard

When editing a wiki page and hitting cancel, other users are unable to edit the page.

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Top 100 Contributor
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Bethan Reid posted on 15 Mar 2012 7:43 AM

I have just been playing about with Wikis, and come accross a weird feature/issue. If a participant edits a wiki page, and then hits the cancel button to exit without saving. The wiki page is no longer accessible to other students. When they try and edit the page, they get an error message which states that another user has this page open. To release the page the participant that cancelled must again edit the page and then click submit.

Has anyone else experienced this? We are on blackboard learn v9.1.60230.0.

Kind Regards

Bethan

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Top 10 Contributor
Male
6,256 Posts

Bethan,

I can duplicate this behavior on SP7 HF1, as well.  "Cancel" seems to close the editor, but not release the editing lock on the page.  I don't see this listed on the known issue list, so it would be worth submitting a trouble ticket to Blackboard (or having your system administrator submit one, if you are not the person who submits tickets to Blackboard support).

Mike

Top 100 Contributor
21 Posts

Hi Mike,

Thanks for getting back to me so promptly, I also tested on SP8 and that wasn't working either. I have raised a ticket with blackboard support.

Thanks for your help.

Kind Regards

Bethan

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3 Posts

Hi Bethan,

I have done research on this issue and have found that this is an existing bug as LRN-29307: Inappropriate inline error message is displayed for a user when the wiki is being edited by another user.

It is currently scheduled to be fixed in 9.1 SP 9, The only good work around that I can think of for this is to have the students work together on a schedule when they will edit the wiki, or communicate with each other as to when they will be editing. If users are working on their own individual Wiki's this should not happen unless their wiki is open for editing by anyone.

 

Cherif

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