Blackboard

help please

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Jennifer Schwalm posted on 5 Apr 2011 4:08 PM

i cannot access PDF files on blackboard.  it freezes up my computer is there somehthing i need to do please help because i really need these files for my classes

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Top 10 Contributor
Male
438 Posts

Hi Jennifer,

We have seen this too from time to time on our campus.  You may try: 1) updating your version of Adobe Acrobat, and/or 2) Downloading the PDF to your desktop and them opening it.

Hope that helps a little,

Eric

Top 200 Contributor
12 Posts

Has your course instructor set them up to open inside the BB frame or as a new window. Post a message to your lecturer requesting that they open them in new windows.

Is it a pop-up blocker stopping it from opening, perhaps?

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