I am trying to log into my blackboard, but when I log in the page freezes up and tries to get a couple times before it says that it cannot get in. I really need to get in, but am kicked off time and time again, help?
Hi Brittany,
Do you have problems logging in with any browser on any system or does this appear to happen on one specific system?
Since you posted in the CE and Vista Student Forum, can we assume your school is running Blackboard (WebCT) Vista or Campus Edition? If that is the case, as a first step before you try to log on is to run the Browser Checker, which is usually a link in the upper right corner of the Bb Vista/CE entry page or login page. By your description, it may be a browser settings issue or missing Java runtime.
Also, it is important to start at the base address of the server such as "http://webct.myschool.edu". Do not use any bookmarked or favorite link created when you were inside a course.
If you continue to have problems, we recommend contacting your school's IT Help Desk for local assistance.
Cheers,
Bob