The "Virtual Classroom" and "Chat" Applets do not start up in our test BB 9.1. I cleared all the caches but no luck.
Below is what I found in the java console which is not very helpfull
"basic: Exception: java.lang.ClassNotFoundException: blackboard.plugins.virtualclassroom.ui.Titlebar.class"
Have anyone experienced this issue ?
Are all users having this problem or just one or two? If all are having this problem, have you confirmed that the collaboration server is running?
I used some test accounts and they all have this issue. Just checked the collaboration server, it was not running. I will look into this and let you know.
Many thanks for your tips.
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