Any idea why students would be getting an error message when they try to get into the chat room? I had them do a browser check. Specifically, they are seeing "The chat tool is currently unavailable. Try again later." This is followed by "Session has expired. Close the program and log in again." I saw that there were some previous discussions on this, but they were specific to whole campus-type issues. This situation is only occurring with a couple of students.
© Blackboard, Inc.